About Us
Email support
Our email support team is a group of experienced professionals who excel at handling more detailed, unrushed inquiries. If you have any questions that require thoughtful, in-depth answers or need personalised advice, our team is here to help. We take the time to ensure you receive comprehensive support, whether you’re seeking information on product features or need help making decisions for your Smart Home setup.
When you call us, our professional phone team, based just outside London, is ready to assist with scheduling your installation. They’re experts at efficiently connecting you to the right department, ensuring that your needs are handled by the right specialists. Whether you’re booking an installation, repair or need to be forwarded to a specific expert, our phone team is here to make sure everything is streamlined and taken care of quickly.
Expert installations
At Smart Thermostat Pro, we specialise in smart heating installations with a focus on Nest, Tado, and Hive systems. With years of experience and a certified team, we deliver expert advice, clean installations, and a smooth setup every time.
Our engineers are Google Nest Pros, Tado Pros, and Amazon Certified Installers — fully qualified, background-checked, and up to date with the latest smart home technology.
Nest: As certified Nest Pros, we install and configure the full Nest range, including the Learning Thermostat and Thermostat E — tailored to your home for energy-efficient comfort.
Tado: Our Tado Pro installations cover everything from radiator valves to full multi-room climate control, we specialise in setting up multi-room climate control. Our clean, professional installations ensure your Tado system is fully optimised for maximum comfort and efficiency.
Hive: We ensure your Hive heating is setup and ready to go. With extensive experience in Hive thermostat installations, we make sure your system is correctly wired, connected and integrated with your existing heating system and help you unlock all of Hive’s smart features.
Whether you’re upgrading or starting fresh, we’ll help you choose the right system — and install it perfectly.
Thermostat installs
At Smart Thermostat Pro, we’re focused on becoming your go-to resource for reliable, knowledgeable smart heating installations. With years of hands-on experience, we specialise in Nest Thermostat installations and Tado smart thermostat setups, offering expert advice and flawless integration into your home.
As a small but highly skilled team of certified professionals, we take pride in delivering a personalised service. Our engineers are Certified Google Nest Pros, Tado Pros, and Amazon Certified Installers, with qualifications including ECS, TMIET, and Installation Electrician status.
We know these systems inside out — not just how to install them, but how to get the best out of them. From setting schedules and configuring smart zones to understanding energy-saving features and manufacturer warranties, we ensure you’re fully informed and confident in your setup.
Customer experience is everything to us. We believe that great service is what sets a true professional apart. That’s why we’re proactive and always committed to the highest standards — before, during, and after installation.
To give you peace of mind, all our engineers undergo background checks and complete ongoing training to stay updated on the latest features, firmware, and smart home integrations. So whether you’re deciding between a Nest Learning Thermostat or a Tado Smart Thermostat with multi-room control, we can help you choose the right solution — and install it perfectly.
The leading choice for
Smart Thermostat Installations
Meet Mike – the founder.
A heating electrician. He has years of experience in rewiring heating systems.
Trust our Expertise and Experience when it comes to Smart Home Products (see reviews)
Have The Professionals Install Your Smart Thermostat For You