Privacy Policy
Last updated: 1 June 2025
1. Who We Are
Smart Thermostat UK is operated by Hopi Co Ltd, a UK-based company providing smart thermostat sales, installation, and support.
Website: smart-thermostat.co.uk
Email: support@smart-thermostat.co.uk
2. What Data We Collect
We may collect and process the following personal data:
- Contact details: name, email, phone number, and address
- Order and installation history
- Payment data (processed by secure third-party providers)
- Communication records
- Website usage data (via cookies and analytics)
3. How We Use Your Data
- To process orders and arrange delivery or installation
- To provide support and respond to enquiries
- To meet legal and tax obligations
- To improve our services through analytics
- To send service-related updates (with your consent)
4. Sharing Your Data
We only share data with trusted partners, including:
- Installation engineers and couriers
- Payment processors (e.g. Stripe, PayPal)
- Analytics providers (e.g. Google Analytics)
We never sell or rent your data.
5. Data Security and Storage
Your data is stored on secure UK or EEA-based servers. We apply encryption, access controls, and other safeguards to keep it protected.
6. Your Data Rights
You can:
- Access your personal data
- Request corrections or updates
- Ask us to delete your data (where applicable)
- Withdraw consent at any time
- Request a copy of your data
Email: support@smart-thermostat.co.uk
7. Third-Party Services
We use services such as Google Analytics and Stripe. These providers are GDPR-compliant and have their own privacy policies.
8. Changes to This Policy
This policy may be updated periodically. The latest version will always be available on our website.
