Privacy Policy
Last updated: 30 April 2025
At Smart Thermostat UK, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and store your information in accordance with UK data protection laws (UK GDPR).
Who We Are
Smart Thermostat UK is a UK-based provider of smart thermostats and installation services. Our website address is smart-thermostat.co.uk.
What Data We Collect
- Your name, email, phone number, and address for order and installation purposes.
- Payment information (processed securely via third-party payment providers — we do not store card details).
- Order history and communication records.
- Website usage data (via analytics and cookies – see below).
How We Use Your Data
- To process and deliver your order.
- To schedule and complete installations.
- To provide customer support and service updates.
- To meet legal and tax obligations.
Who We Share Your Data With
We only share your data with third parties where necessary to fulfil your order (e.g., couriers or installation partners). We never sell or rent your data to third parties for marketing purposes.
Data Storage & Security
Your data is stored securely on UK-based servers. We take appropriate security measures to protect your personal information from unauthorised access or disclosure.
Your Rights
- You have the right to access, correct, or delete your data.
- You can request a copy of the data we hold about you at any time.
- You can opt out of non-essential communications.
To exercise your rights, please email us at support@smart-thermostat.co.uk.
Third-Party Services
We use third-party tools such as Google Analytics, payment processors, and installation booking tools. These providers have their own privacy policies and are GDPR-compliant.
Changes to This Policy
We may update this policy periodically. The most recent version will always be available on our website.
Contact Us
If you have questions about how we use your data, contact:
📧 support@smart-thermostat.co.uk